Unverified50% confidenceFactExact time
After developer Shivam Kumar replaced the customer-service agent's model backend with DeepSeek in production, inference cost dropped by roughly 15x, while CSAT held steady across 4,000+ conversations.
1
Sources
50%
Confidence
Medium-term (~90 days)
Relevance
10/18/2026
First Seen
Valid until: 1/16/2027
Sources
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