Algorithm Aversion
A concept in human-computer interaction research holding that users' negative memory of a single clearly unreasonable behavior by an algorithm tends to outweigh the positive impression created by many correct answers, leading them to distrust the algorithm.
Timeline (last 90 days)
Scholars studying human-computer interaction often classify the phenomenon in which users' negative memory of one obviously unreasonable evasive behavior is stronger than the positive impression brought by multiple correct answers under the category of "algorithm aversion."
Research on "algorithm aversion" by Dietvorst et al. shows that when AI gives recommendations contrary to a user's own judgment, the common reaction is to question the model rather than reflect on oneself.
Algorithm aversion refers to the phenomenon whereby people's tolerance for algorithmic errors is far lower than their tolerance for human errors.
All Facts (3)
Scholars studying human-computer interaction often classify the phenomenon in which users' negative memory of one obviously unreasonable evasive behavior is stronger than the positive impression brought by multiple correct answers under the category of "algorithm aversion."
50%UnverifiedResearch on "algorithm aversion" by Dietvorst et al. shows that when AI gives recommendations contrary to a user's own judgment, the common reaction is to question the model rather than reflect on oneself.
50%UnverifiedAlgorithm aversion refers to the phenomenon whereby people's tolerance for algorithmic errors is far lower than their tolerance for human errors.
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