ChatGPT Enterprise
An enterprise-tier version of ChatGPT offered by OpenAI, providing enhanced data isolation mechanisms, a commitment not to use customer data for model training, and additional compliance safeguards. It is designed for AI deployment in highly regulated industries.
Core Facts
Enterprise users of the OpenAI official API can apply for a Zero Data Retention agreement under which data is not used for model training.
ChatGPT Enterprise is a managed workspace configured and governed by the customer's administrators, with OpenAI providing the service, data processed within OpenAI's services, hosted on major cloud providers, and business content not used for training by default.
OpenAI's revenue sources include ChatGPT Plus subscriptions, enterprise API calls, and the Microsoft partnership.
Timeline (last 90 days)
ChatGPT Enterprise itself is a general-purpose foundation that does not come with industry-specific business logic built in; the value an enterprise realizes depends on whether it can connect internal data and package it into applications tailored to job scenarios.
Inside Zendesk, business staff across different functions built roughly 600 ChatGPT Enterprise apps from the bottom up.
Zendesk opened ChatGPT Enterprise to all employees, and users in general business roles such as sales, marketing, finance, and operations can already ask ChatGPT questions naturally and directly.
Enterprise ChatGPT typically promises not to use customer data to train models, offers single sign-on (SSO), role-based access control, usage analytics and audit logs, and supports organization-wide configuration of model versions and feature toggles.
Uber previously piloted ChatGPT Enterprise in a smaller team to validate the benefits in scenarios such as internal knowledge Q&A, document drafting and coding assistance.
Uber has rolled out ChatGPT Enterprise to all of its roughly 30,000 employees.
This report does not provide specific usage data, costs or quantified efficiency gains from Uber's use of ChatGPT Enterprise.
Uber chose to roll out ChatGPT Enterprise to all employees directly rather than phasing it in department by department.
Enterprise ChatGPT is typically paid annually per seat and comes with administrator support.
Albertsons' internal teams use ChatGPT Enterprise in a selective rollout.
17 more timeline events
All Facts (20)
Enterprise users of the OpenAI official API can apply for a Zero Data Retention agreement under which data is not used for model training.
80%VerifiedChatGPT Enterprise is a managed workspace configured and governed by the customer's administrators, with OpenAI providing the service, data processed within OpenAI's services, hosted on major cloud providers, and business content not used for training by default.
75%VerifiedOpenAI's revenue sources include ChatGPT Plus subscriptions, enterprise API calls, and the Microsoft partnership.
75%VerifiedThe core differences between ChatGPT Enterprise and Team editions are that enterprise data is not used for model training, SOC 2 compliance certification is provided, SAML SSO single sign-on is supported, an admin console is available, and longer context windows and higher usage limits are offered.
75%VerifiedOpenAI launched ChatGPT Enterprise and ChatGPT Team editions, promising not to use enterprise customer data for model training and providing SOC 2 compliance certification.
65%UnverifiedChatGPT Enterprise已通过SOC 2等企业安全认证
75%UnverifiedZendesk opened ChatGPT Enterprise to all employees, and users in general business roles such as sales, marketing, finance, and operations can already ask ChatGPT questions naturally and directly.
50%UnverifiedInside Zendesk, business staff across different functions built roughly 600 ChatGPT Enterprise apps from the bottom up.
50%UnverifiedChatGPT Enterprise itself is a general-purpose foundation that does not come with industry-specific business logic built in; the value an enterprise realizes depends on whether it can connect internal data and package it into applications tailored to job scenarios.
50%UnverifiedEnterprise ChatGPT typically promises not to use customer data to train models, offers single sign-on (SSO), role-based access control, usage analytics and audit logs, and supports organization-wide configuration of model versions and feature toggles.
50%UnverifiedThis report does not provide specific usage data, costs or quantified efficiency gains from Uber's use of ChatGPT Enterprise.
50%UnverifiedUber chose to roll out ChatGPT Enterprise to all employees directly rather than phasing it in department by department.
50%UnverifiedEnterprise ChatGPT is typically paid annually per seat and comes with administrator support.
50%UnverifiedUber previously piloted ChatGPT Enterprise in a smaller team to validate the benefits in scenarios such as internal knowledge Q&A, document drafting and coding assistance.
50%UnverifiedAlbertsons' internal teams use ChatGPT Enterprise in a selective rollout.
50%UnverifiedFor an office that needs a general-purpose assistant for employees, is comfortable with a hosted service and has internal staff to configure governance, ChatGPT Enterprise is the right choice.
50%UnverifiedCortex's benchmark results describe a memory-system evaluation, are not measured results from a Private SuperIntelligence customer deployment, and are not a comparison with ChatGPT Enterprise.
50%UnverifiedOpenAI's safeguards include that business content is not used for training by default, that transmission and storage are encrypted, and that administrator controls are provided.
50%UnverifiedAmong OpenAI's EU ChatGPT Enterprise and Business customers, the two agentic products Codex and ChatGPT Work contributed more than 50% of output tokens.
50%UnverifiedContent entered by users in ChatGPT Enterprise is not used for OpenAI's model training.
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