Crisp
A customer messaging and support platform targeting small and medium-sized businesses. It provides live chat, ticketing, and knowledge-base features, and competes with alternatives such as Intercom at a comparatively accessible price point.
Timeline (last 90 days)
Established customer service systems such as Intercom and Zendesk have long provided mobile SDKs, and emerging tools such as Crisp are also strengthening in-app chat.
Giants such as Intercom and Zendesk are doubling down on AI capabilities, making the AI customer service tool space highly competitive.
All Facts (2)
Established customer service systems such as Intercom and Zendesk have long provided mobile SDKs, and emerging tools such as Crisp are also strengthening in-app chat.
50%UnverifiedGiants such as Intercom and Zendesk are doubling down on AI capabilities, making the AI customer service tool space highly competitive.
50%