Concept
System of Record
A core enterprise system that stores authoritative data, such as CRM and ERP systems; errors are costly when agents operate such systems directly.
Timeline (last 90 days)
Oct 9
A System of Record is a core system in enterprise software regarded as the authoritative source for a certain type of data—for example, CRM is the system of record for customer data, and ERP is the system of record for financial data.
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